Free Returns are offered on all shoe purchases within European Union countries, unless otherwise noted on certain products (namely Final Sale items or seconds). Return requests must be made within 14 days of the date you receive your shoes. Requests after this point will be denied.
Shipping for Exchanges or Returns is free of charge within the EU for one return or exchange per order. If a second exchange or return is requested, the cost of the second shipping will be covered by the customer.
For more details, see the full returns page here.